Customs Taxation

Customs Duties and Taxes

At Marivelle, we work with international suppliers based in the United States, Europe, and Asia. As a result, in some cases, customs duties or import taxes may apply in the destination country.

Our goal is to ensure transparency and security for our customers, so here’s how it works:

European Union 🇪🇺

  • Since July 2021, the VAT (Value-Added Tax) system applies to international purchases.

  • This means that all orders shipped to EU countries are subject to local VAT, which ranges between 17% and 27%, depending on the country.

  • In some cases, administrative or handling fees may also be charged by the local carrier.

Important:

  • VAT and any additional fees are not included in the price paid on Marivelle’s website.

  • These charges, when applicable, must be paid by the customer upon release of the product by customs or the local carrier.

United States 🇺🇸

  • In the United States, low-value orders (below US$ 800) are usually exempt from customs duties.

  • For orders above this threshold, import taxes may apply, depending on the product category.

  • In some states, Sales Tax may also be charged at the time of delivery.

Important:

  • The majority of orders shipped to the U.S. are delivered without additional taxes, but customers should still be aware of this possibility.

Customer Responsibility ✅

  • Customs duties, import taxes, or local tariffs are the responsibility of the customer.

  • If charges are applied at delivery, they must be paid directly to the carrier or customs authority.

  • Marivelle has no control over the application of these fees.

Marivelle’s Commitment 💎

  • We carefully select reliable suppliers to minimize the risk of delays or extra costs.

  • We provide full support: if your order is held or if you have questions regarding customs charges, our customer service team will be available to guide you.